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D3410WYK Power button no longer working

Dear All,

 

Yesterday I was changing some BIOS settings (version #23) in an attempt to allow my NUC from being started using a remote. During the changing of the various parameters my wired keyboard stopped working and a few moments later my mouse also stopped responding (or the Visual BIOS user interface froze). The only possible action was to power off the NUC using the power button.

 

However I am NOT able to start the NUC again. The green light under power button is shown, but the button no longer responds! To make matters worse, wake up on lan does not work (so the iOS app cannot be used) and my remote does not work, neither does the keyboard or mouse.

 

In short I am now unable to power on the NUC at all.

 

Via Google I found the instructions on how to peform a BIOS recovery, but unfortunately that still requires a properly functioning power button (I tried many times).

 

I have briefly attempted to remove the motherboard from the case (for disconnecting/connecting the CMOS battery) but I am not that handy and the board seems to be quite difficult to pry out.

 

Is disconnecting/connecting the CMOS battery a solution for the above problem or should I just return the NUC to the vendor for a replacement or repair??

 

(strange that the NUC is designed in such a way that the power button no longer works when the BIOS is corrupted without an easy way to fix this - ps I do not consider removal of the board etc an easy fix)

 

Hope somebody can offer some advise


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