I’d just like to ask for a little more information considering the type of scenario:
Did it work before (with the same or any older driver version)?
I suggest a complete uninstall of Intel® Proset Software from Programs and Features, restart the system, delete the folders described below, and then install Intel® Proset Software again.
- C:\Users\your-user-name\AppData\Roaming\Intel
- C:\ProgramData\Roaming\Intel*
- C:\ProgramData\Intel*