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Having problem with Ipazzport mini keyboard and mouse pad on Intel NUC

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I have the i5 version of the NUC and I am having difficulties getting my Ipazzport PK-810-18v to work properly.  It's a 2.4ghz mini keyboard and mouse remote.  I connect the USB dongle and the drivers load and while standing 3 inches away from the unit, it works as designed.  But when I take one step back, it no longer works.  The range is suppose to be 30 feet.  I have connected the same remote to my Lenovo laptop and it works perfectly.  I can get quite a distance away from the laptop and the mouse pad and keyboard are very responsive.  This seems to be local to the NUC and has happened with two other wireless remotes, a logitech k400, and a Rii.  I think there is an issue with the USB3.0 ports or bios, but the NUC does not play well with these type of remotes. Any help would be greatly appreciated.


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