My Intel(R) HD Graphics 4000 keeps having problems, if I do anything that puts strain on it (ie gaming or even a screensaver) it stops working, my screen goes black for a few seconds, and I have these pixel-like dots around my screen as well as displaying Display driver stopped responding and has "successfully" recovered, I realized my NIVIDA GeForce GT 640M was not set as the global driver for my games, I set it as such and had no problems for awhile, recently though a game slipped past these settings (for reasons unknown) and the problems started up again. It does not matter if I restart as long as I have the Intel driver activated I have these problems, if I disable it however these problems stop. I have tried updating all my drivers and my .NET Framework and it does not help. It usually last from anywhere to the one time to a week, I can not tell why it stops other then leaving my computer off for days but I need a more permanent fix, I am afraid it might be hardware related but I want to exhaust all my options before taking it in to have it opened up.
My Dxdiag is as follows, obviously I can't show my display driver as it need to be disabled just to boot windows: Machine name: J_MOORE Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532) Language: English (Regional Setting: English) System Manufacturer: SAMSUNG ELECTRONICS CO., LTD. System Model: 700Z3C/700Z5C BIOS: Phoenix BIOS SC-T v2.2 P06ABJ Processor: Intel(R) Core(TM) i7-3635QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz Memory: 8192MB RAM Available OS Memory: 7894MB RAM Page File: 2585MB used, 13199MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: The file RTKVHD64.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Input Tab: No problems found. --------------- Display Devices --------------- Card name: Manufacturer: Chip type: DAC type: Device Key: Enum\ Display Memory: n/a Dedicated Memory: n/a Shared Memory: n/a Current Mode: 1024 x 768 (32 bit) (1Hz) Driver Name: Driver File Version: () Driver Version: DDI Version: unknown Driver Model: unknown Driver Attributes: Final Retail Driver Date/Size: , 0 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a Device Identifier: {D7B70EE0-4340-11CF-B123-B03DAEC2CB35} Vendor ID: 0x0000 Device ID: 0x0000 SubSys ID: 0x00000000 Revision ID: 0x0000 Driver Strong Name: Unknown Rank Of Driver: Unknown Video Accel: Deinterlace Caps: n/a D3D9 Overlay: n/a DXVA-HD: n/a DDraw Status: Not Available D3D Status: Not Available AGP Status: Not Available ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 617.5 GB Total Space: 953.8 GB File System: NTFS Model: TOSHIBA MQ01ABD100 Drive: F: Free Space: 7.6 GB Total Space: 7.6 GB File System: NTFS Model: SanDisk SSD i100 8GB Drive: D: Model: MATSHITA DVD-RAM UJ8A7AS Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 04:19:21, 147456 bytes -------------- System Devices -------------- Name: Intel(R) Management Engine Interface Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_C0D5144D&REV_04\3&11583659&0&B0 Driver: n/a Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22 Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_C0D5144D&REV_04\3&11583659&0&FB Driver: n/a Name: Intel(R) 7 Series Chipset Family SATA AHCI Controller Device ID: PCI\VEN_8086&DEV_1E03&SUBSYS_C0D5144D&REV_04\3&11583659&0&FA Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 11.00.0000.1032 (English), 11/29/2011 18:40:32, 568600 bytes Name: PCI standard host CPU bridge Device ID: PCI\VEN_8086&DEV_0154&SUBSYS_C0D5144D&REV_09\3&11583659&0&00 Driver: n/a Name: Realtek PCIe GBE Family Controller #3 Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_C0D5144D&REV_06\4&A019EE6&0&00E3 Driver: n/a Name: Intel(R) USB 3.0 eXtensible Host Controller Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_C0D5144D&REV_04\3&11583659&0&A0 Driver: n/a Name: High Definition Audio Controller Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_C0D5144D&REV_04\3&11583659&0&D8 Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 05:43:43, 122368 bytes Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_C0D5144D&REV_09\3&11583659&0&08 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:33:48, 184704 bytes Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_C0D5144D&REV_04\3&11583659&0&D0 Driver: n/a Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16 Device ID: PCI\VEN_8086&DEV_1E16&SUBSYS_C0D5144D&REV_C4\3&11583659&0&E3 Driver: n/a Name: Intel(R) Centrino(R) Advanced-N 6235 #2 Device ID: PCI\VEN_8086&DEV_088E&SUBSYS_40608086&REV_24\4&286B1FB1&0&00E0 Driver: C:\Windows\system32\DRIVERS\NETwsw00.sys, 15.09.0001.0002 (English), 8/22/2013 15:10:38, 11520512 bytes Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (English), 7/13/2009 19:07:21, 24576 bytes Name: NVIDIA GeForce GT 640M Device ID: PCI\VEN_10DE&DEV_0FD2&SUBSYS_C0D5144D&REV_A1\4&3FDE80B&0&0008 Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 9.18.0013.3182 (English), 11/14/2013 06:58:00, 250144 bytes Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 11/14/2013 06:58:10, 1156160 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nvsmn.inf_amd64_neutral_78d6cfcb493d4777\NvCplSetupInt.exe, 1.00.0001.0000 (English), 11/14/2013 06:58:06, 74338088 bytes Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\Nvd3d9wrap.dll, 9.18.0013.3182 (English), 11/14/2013 06:58:07, 324128 bytes Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\detoured.dll, 11/14/2013 06:58:09, 13088 bytes Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\nvdxgiwrap.dll, 9.18.0013.3182 (English), 11/14/2013 06:58:10, 226296 bytes Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\Nvd3d9wrapx.dll, 9.18.0013.3182 (English), 11/14/2013 06:58:07, 366400 bytes Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\detoured.dll, 11/14/2013 06:58:09, 13088 bytes Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\nvdxgiwrapx.dll, 9.18.0013.3182 (English), 11/14/2013 06:58:10, 265960 bytes Driver: C:\Program Files\NVIDIA Corporation\license.txt, 5/12/2013 16:42:27, 21898 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\MCU.exe, 1.01.5045.34391 (English), 11/14/2013 06:58:00, 842016 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvdebugdump.exe, 6.14.0013.3182 (English), 11/14/2013 06:58:09, 217888 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.1.pdf, 11/14/2013 06:58:10, 48843 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.exe, 8.17.0013.3182 (English), 11/14/2013 06:58:10, 326944 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvml.dll, 8.17.0013.3182 (English), 11/14/2013 06:58:12, 539424 bytes Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 11/14/2013 06:58:17, 53024 bytes Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL64.dll, 1.00.0000.0000 (English), 11/14/2013 06:58:17, 61216 bytes Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 9.18.0013.3182 (English), 11/14/2013 06:58:12, 12613408 bytes Driver: C:\Windows\system32\DRIVERS\nvpciflt.sys, 9.18.0013.3182 (English), 11/14/2013 06:58:16, 32544 bytes Driver: C:\Windows\system32\NvFBC64.dll, 6.14.0013.3182 (English), 11/14/2013 06:58:10, 707360 bytes Driver: C:\Windows\system32\NvIFR64.dll, 6.14.0013.3182 (English), 11/14/2013 06:58:10, 657184 bytes Driver: C:\Windows\system32\NvIFROpenGL.dll, 11/14/2013 06:58:10, 357152 bytes Driver: C:\Windows\system32\nvEncodeAPI64.dll, 6.14.0013.3182 (English), 11/14/2013 06:58:10, 479520 bytes Driver: C:\Windows\system32\nvapi64.dll, 9.18.0013.3182 (English), 11/14/2013 06:58:01, 3069608 bytes Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0013.3182 (English), 11/14/2013 06:58:02, 25257248 bytes Driver: C:\Windows\system32\nvcuda.dll, 8.17.0013.3182 (English), 11/14/2013 06:58:06, 11600432 bytes Driver: C:\Windows\system32\nvcuvenc.dll, 8.17.0013.3182 (English), 11/14/2013 06:58:07, 3125024 bytes Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0013.3182 (English), 11/14/2013 06:58:07, 3132704 bytes Driver: C:\Windows\system32\nvd3dumx.dll, 9.18.0013.3182 (English), 11/14/2013 06:58:09, 18208624 bytes Driver: C:\Windows\system32\nvinfo.pb, 11/14/2013 06:58:11, 23754 bytes Driver: C:\Windows\system32\nvinitx.dll, 9.18.0013.3182 (English), 11/14/2013 06:58:11, 168616 bytes Driver: C:\Windows\system32\nvoglshim64.dll, 9.18.0013.3182 (English), 11/14/2013 06:58:12, 317472 bytes Driver: C:\Windows\system32\nvoglv64.dll, 9.18.0013.3182 (English), 11/14/2013 06:58:13, 30361888 bytes Driver: C:\Windows\system32\nvopencl.dll, 8.17.0013.3182 (English), 11/14/2013 06:58:14, 11514624 bytes Driver: C:\Windows\system32\nvumdshimx.dll, 9.18.0013.3182 (English), 11/14/2013 06:58:17, 1436528 bytes Driver: C:\Windows\system32\nvwgf2umx.dll, 9.18.0013.3182 (English), 11/14/2013 06:58:17, 18293608 bytes Driver: C:\Windows\SysWow64\NvFBC.dll, 6.14.0013.3182 (English), 11/14/2013 06:58:10, 609568 bytes Driver: C:\Windows\SysWow64\NvIFR.dll, 6.14.0013.3182 (English), 11/14/2013 06:58:10, 562464 bytes Driver: C:\Windows\SysWow64\NvIFROpenGL.dll, 11/14/2013 06:58:10, 314656 bytes Driver: C:\Windows\SysWow64\nvEncodeAPI.dll, 6.14.0013.3182 (English), 11/14/2013 06:58:10, 405280 bytes Driver: C:\Windows\SysWow64\nvapi.dll, 9.18.0013.3182 (English), 11/14/2013 06:58:01, 2697248 bytes Driver: C:\Windows\SysWow64\nvcompiler.dll, 8.17.0013.3182 (English), 11/14/2013 06:58:02, 17560352 bytes Driver: C:\Windows\SysWow64\nvcuda.dll, 8.17.0013.3182 (English), 11/14/2013 06:58:06, 9691888 bytes Driver: C:\Windows\SysWow64\nvcuvenc.dll, 8.17.0013.3182 (English), 11/14/2013 06:58:07, 2747680 bytes Driver: C:\Windows\SysWow64\nvcuvid.dll, 8.17.0013.3182 (English), 11/14/2013 06:58:07, 2947872 bytes Driver: C:\Windows\SysWow64\nvd3dum.dll, 9.18.0013.3182 (English), 11/14/2013 06:58:07, 15218504 bytes Driver: C:\Windows\SysWow64\nvinit.dll, 9.18.0013.3182 (English), 11/14/2013 06:58:11, 141336 bytes Driver: C:\Windows\SysWow64\nvoglshim32.dll, 9.18.0013.3182 (English), 11/14/2013 06:58:12, 266984 bytes Driver: C:\Windows\SysWow64\nvoglv32.dll, 9.18.0013.3182 (English), 11/14/2013 06:58:13, 22951200 bytes Driver: C:\Windows\SysWow64\nvopencl.dll, 8.17.0013.3182 (English), 11/14/2013 06:58:16, 9619872 bytes Driver: C:\Windows\SysWow64\nvumdshim.dll, 9.18.0013.3182 (English), 11/14/2013 06:58:16, 1242400 bytes Driver: C:\Windows\SysWow64\nvwgf2um.dll, 9.18.0013.3182 (English), 11/14/2013 06:58:17, 15862272 bytes Driver: C:\Windows\system32\nvdispco6433182.dll, 2.00.0037.0004 (English), 11/14/2013 06:58:09, 1884448 bytes Driver: C:\Windows\system32\nvdispgenco6433182.dll, 2.00.0017.0002 (English), 11/14/2013 06:58:09, 1511712 bytes Name: Intel(R) HM76 Express Chipset LPC Controller - 1E59 Device ID: PCI\VEN_8086&DEV_1E59&SUBSYS_C0D5144D&REV_04\3&11583659&0&F8 Driver: n/a Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26 Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_C0D5144D&REV_04\3&11583659&0&E8 Driver: n/a Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10 Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_C0D5144D&REV_C4\3&11583659&0&E0 Driver: n/a Name: Intel(R) HD Graphics 4000 Device ID: PCI\VEN_8086&DEV_0166&SUBSYS_C0D5144D&REV_09\3&11583659&0&10 Driver: n/a Also when it displays the display driver notification it tells me for Windows 8(R), despite it being Windows 7, this may be due to the fact that the model was originally Windows 8 but was rolled back to Windows 7 Ultimate by the previous owner.