Escalation Checklist for Intel® NUC issues
Problem description
- Exact symptoms; error messages; steps leading up to the failure.
I. DTS-HD bitstreaming not possible, DTS-HD not listed under supported formats in windows 8.1
- Attach screen shots.
Impact
- How many systems are affected?
- What is the impact? Is it lines down? Is there a time limit for solution?
NUC model: DN2820FYKH
AA# or SA#:SA H22962-100
Serial number(s):G6YK3520XXXX
BIOS version: [FYBYT10H.86A] version 0015
Operating system: Windows 8.1 64 bit
Graphics:
Monitor or TV make/model: Panasonic 55UT50
Graphics driver version: 10.18.10.3349
Graphics port used (HDMI, DisplayPort): HDMI
Graphics converter/adapter used? (Yes/No): No
AV receiver used? Make/model: Denon AVR 1612
Networking:
LAN device used (wired, wireless): Wired
LAN driver version: 8.020.0815.2013
LAN connectivity description (switches, routers, etc.): Connected directly to router
Other hardware:
- Memory (make/model/size/speed): Crucial 8GB DDR3 1600
- SSD (make/model/size): Crucial M00 128GB
- USB devices: Logitech K400
- Thunderbolt devices: n/a
- Infrared devices: n/a
- Audio devices: n/a
- Other:n/a
Software (for app problems):
Application name and version: XBMC Version 13.0
Again, as been posted -- I do not believe this is an issue with the configuration of my NUC but rather the lack of the ME driver.