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Re: Intel Display Audio driver problem

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Hi, SUCROMATIC here. I troubleshot a similar problem on a Lenovo H320. I can't remember the exact problem, but it went like this: Uninstall the Microsoft UAA bus driver for HD audio in the system devices. Then 2 Unkn own devices pop up. One has a Vendor ID of 8086, the other a Realtek HD Audio.Then without completeing the Hardware wizard, you uninstall the Graphic adapter HD 3000 or whatever and without rebooting, install the Integrated Intel display graphic audio driver (I got it from Intel, but since the intel search engine sucks, I had to find the driver on the intel site using google) grab the driver from intel and then install and reboot. Then install the Realtek or connexent hd audio driver and you should have it. If you search the customer suppport at lenovo you will find the detailed article I published on their site like 7 years ago for this exact problem. Currently on my H320 with i3 processor and H55 chipset the intel display audio driver is version 6.1.7601.18276 from Microsoft catalog driver Name is win7sp1_gdr.131003-1533. Even though this is the win 7 driver for 64 bit you may be able to search google and download from Microsoft or wikidrivers.com and then force install it and then start up in safe mode by hammering F8 immediately after you start up and select safe mode with networking. This will allow you to see your display with a generic vga driver while connecting to the intel web site and the intel driver identification utility will see that you have a intel display driver which it needs to allow you to connect. If you get an error message like "...inteldevice.exe is not 32 bit application..." wait 5 seconds and hit okay. The screen will freeze for about 20 seconds and then the utility will run and open up revealing your drivers for your devices and allow you to update. If it installs a bogus driver for your display and you can't start up. Just start in safe mode and disable the display driver and it will restart with defaul generic vga driver and then your ast least as far as you were before. You might want to open a chat with intel and ask where to download the correct current display driver for your hardware as a second path  to resolution. Good Luch and cheers >>> SUCROMATIC


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