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Re: NUC D54250WYKH not booting

There has been a new discovery.

 

I started to play with the memory kit I received, and I found the following:

 

1) NUC BOOTS regardless of which one of the 2 memory SODIMMs I install

This is what the BIOS shows, however the diagrams in the manuals show the opposite configuration of DIMMs.

DIMM1 - Channel A Slot 0  (NOT Installed)

DIMM2 - Channel B Slot 0 (8GB)

 

2) NUC NEVER BOOTS, regardless of the memory SODIMM I install. (Blue LED flashes 3 times and then pauses, and blinks again, and pauses....)

This is what the BIOS shows, however the diagrams in the manuals show the opposite configuration of DIMMs.

DIMM1 - Channel A Slot 0 (8GB)

DIMM2 - Channel B Slot 0 (Not installed)

 

3) NUC NEVER BOOTS. (Blue LED flashes 3 times and then pauses, and blinks again, and pauses....)

This is what the BIOS shows, however the diagrams in the manuals show the opposite configuration of DIMMs.

DIMM1 - Channel A Slot 0 (8GB)

DIMM2 - Channel B Slot 0 (8GB)

 

The memory SODIMMS seem to be OK, since they both work in the upper memory slot and they are part of a 16gb kit.

Does this mean my NUC is broken?

 

The BIOS I have installed is WYLPT10H.86A.0021.2013.1.017.1606.

 

I will appreciate some help from Intel support.

 

Thanks in advance,

V A


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